Cruising has never had more exposure and been more popular than at this time, particularly in Australian and nearby waters. Partly due to our North American friends discovering that our summer is their winter and the deployment of some fantastic ships in our part of the world. Most of the 'new ship' buzz surrounds [...]
I’ve just returned from Hong Kong - one of my absolutely favourite cities. There’s something about the place - the energy, the history, the pockets of tranquility, the confidence, the sense that you’re somewhere where anything’s possible. Hong Kong has been a regular business destination of mine for years, this bubbling, boiling melting pot. I’ve [...]
For people new to cruising it’s a valid question. And I’m not just talking about the port of embarkation. I’ve been in the travel industry since 1984, and I truly believe cruising is the most complicated market segment for customers to navigate. There are ships, and there are ships. And their offerings vary in so [...]
The word ‘luxury’ gets tossed around a lot these days. Luxury. Highly subjective. But what is it? What does it mean to you? For a long time I imagined that luxury, etymologically speaking - was related to the word deluxe. And that deluxe had its origin in describing quality goods that came from Luxembourg (de-Luxe) [...]
I really like flying. 40,000 feet up, rocketing along in a reasonably comfy seat in a huge metal tube with wings. It’s quite miraculous, really. I also find it’s also the perfect spot to stop. No phone calls, hopefully few interruptions. If it’s long-haul I might catch up on a movie or a guilty TV [...]
I was absolutely thrilled to be interviewed by Ryan Montgomery & Aaron Christian for Travel Conversations - Australia’s first dedicated tourism industry podcast. Travel Conversations is about tapping into the business experiences of industry figures, mentors and aspiring leaders. A place where business and personal learnings are shared, and secrets of success (and perhaps the [...]
We are absolutely delighted to share with you that the Spencer Group of Companies is a winner of a TINYpulse 2016 Happiest Company Award. Whilst we operate customer-centric businesses delivering exceptional service and solutions, we believe that ensuring the well-being of our own staff is a top priority that benefits everyone in our business ecosystem. [...]
